Please read these Terms of Service ("Terms") carefully before using our services. By accessing or using the Fantasy5 website and services, you agree to be bound by these Terms.

1. Acceptance of Terms
   1. Fantasy5 (“the Service”) (by Digiverse B.V. Chamber of Commerce (KvK) Number 97844705. Tax registration number (RSIN) 868256961) ("the Provider," "we," "us," or "our") specializes in providing digital content to the users in Europe and the United Kingdom.
   2. By accessing or using our website and Services, you are agreeing to comply with and be bound by these Terms, our Privacy Policy, and any additional terms that may apply ("Additional Terms").
   3. If you do not agree with these Terms or the Privacy Policy, please do not use our services.
   4. We reserve the right to update or change these Terms at any time without prior notice.
   5. Your continued use of the services following any changes constitutes acceptance of those changes.
2. Access and Availability
   1. We offer services on a subscription basis. Once you have registered a user account on the Service website, you will be asked to complete a checkout process to activate your subscription. Once you complete this process, you will be granted access to the Service.
   2. Subscription fees are payable upon purchase and are non-refundable.
   3. Your subscriptions will automatically renew at the end of the subscription period stipulated during the checkout process unless canceled before the end of the current subscription period.
3. Age Restriction
   1. You must be at least 18 years old to use our services.
   2. If you are under 18, you may only use the services with the involvement and consent of a parent or guardian who agrees to these Terms.
4. Fees and Payment
   1. The first time you subscribe to the Service, you will be granted a 1-day trial for €0.10. This trial period is valid for 24 hours, after which you will be billed €29.99 per month, each month until you cancel your subscription. This renewal is automatic.
   2. Fees are detailed on our website and are subject to change.
   3. By subscribing and completing the checkout process, you agree to pay all applicable fees.
5. Refund Policy
   1. Customers who have subscribed to the Service are eligible to request a refund under the following conditions:
   2. A request for a refund must be submitted within thirty (30) calendar days of the date of the payment being disputed. Payments older than 30 days are not eligible for a refund.
   3. All refund requests must include a reason for cancellation and/or refund. This helps us understand your experience and continuously improve our Service.
   4. To request a refund, please contact our customer support team via help@f5.live.
   5. Once your refund request is received and approved, we will process the refund within a reasonable time frame.
   6. The refund amount will be credited back to the bank account associated with the credit card used for the original subscription payment.
   7. Please note that the time it takes for the funds to reflect in your account may vary depending on your bank's policies.
6. Registration and Security
   1. To access certain features of our services, you may need to register an account.
   2. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary to keep it accurate, current, and complete.
   3. You are responsible for safeguarding your password and agree not to disclose it to any third party.
   4. The Provider is not liable for any loss or damage arising from your failure to protect your password or account information.
7. Changes to Services
   1. We reserve the right to modify, suspend, or discontinue any part of the services at any time, with or without notice.
   2. We will not be liable to you or any third party for any such modification, suspension, or discontinuation.
8. Code of Conduct
   1. By using the services, you agree to:
      1. Not use the services for any unlawful purpose;
      2. Not infringe on any third-party rights or violate any applicable laws;
      3. Not post or transmit any offensive, defamatory, or inappropriate content;
      4. Respect the intellectual property rights of the Provider and other users.
9. Breach of Terms
   1. If you breach these Terms, we may take action to suspend or terminate your access to the services, including but not limited to:
      1. Issuing warnings;
      2. Suspending your account temporarily or permanently; or
      3. Pursuing legal action as necessary.
10. Intellectual Property Rights
    1. All content, trademarks, and data on our website and services, including but not limited to software, text, graphics, logos, and multimedia, are the property of us or our licensors.
    2. You may not use, distribute, reproduce, or create derivative works from any content without our prior written consent.
11. Limitation of Liability
    1. We are not liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of the services or inability to use the services. In no event shall we incur total liability to you exceeding the amount paid by you for the services.
12. Indemnification
    1. You agree to indemnify, defend, and hold harmless us, our affiliates, and their respective officers, directors, employees, and agents from any claims, damages, liabilities, costs, or expenses arising from your use of the services or any violation of these Terms.
13. Cancellation and Termination
    1. You can cancel your subscription at any time through your personal account by clicking here or by contacting support. See paragraph 17 below for our contact details.
    2. Cancellations take effect at the end of your current billing cycle, and no refunds will be issued.
    3. We may suspend or terminate your access for any reason, including breach of these Terms.
14. Governing Law and Jurisdiction
    1. These Terms are governed by and construed in accordance with the laws of the Netherlands.
    2. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the Netherlands.
15. Severability
    1. If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.
16. Entire Agreement
    1. These Terms, together with the Privacy Policy and any Additional Terms, constitute the entire agreement between you and us regarding your use of our services.
    2. By using the services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
    3. If you have any questions or concerns, please contact our support team.
17. Contact Us
    1. If you have any questions or if you wish to contact us for any reason, you can contact us at: help@f5.live